• Full Time
  • Qatar

1 GSA Female Arabic for Doha Qatar

Preferably Arabic female Speaker

GSA Female Arabic Minimum Experience: a minimum of 2-3 years’ experience during a uniform position during a 4-5 star hotel

– Excellent communication skills in English.

-Proven track of delighting customers or up-selling / suggestive selling.

– Highly motivated and passionate to undertake the work.

Benefits: shared room accommodation + transportation + uniform + laundry + duty meal

Duties and Responsibilities:

GSA Female Arabic  Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests expect an available room. Advise guest of messages—clear departures within the pc system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Operate telephone switchboard station.

Run and check daily reports, contingency lists, and MasterCard authorization reports. Supply guests with directions and knowledge. The answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests’ satisfaction. Arrange transportation for guests/visitors. Count and secure bank at beginning and end of shift—cash guests checks, process all payment types, vouchers, paid-outs, charges, and supply change.

Notify Security of any reports of theft. Require to follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain proprietary information confidentiality; protect company assets.

GSA Female Arabic  Welcome and acknowledge guests consistent with company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; answer telephones using appropriate etiquette.

Develop and maintain positive working relationships; support team to know common goals; listen and respond appropriately to employees’ concerns—suits quality assurance standards. Stand, sit or walk for an extended period of a short time. Move, lift, carry, push, pull, and place objects weighing but capable 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

send your cv with the subject: GSA Arabic

visit here: Mahadjobs.com

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